Contacts are made up of four sections:

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Staff- this is a list of staff users in your organisation. Useful info can be stored here like emails, addresses and a record of their time-off.

External Users- These can be associates or clients who may not be part of your organisation but can still collaborate with you on Projects or in Teams. They cannot access Company HQ.

Contacts- This can be used to store individual contact info for clients, external associates or anyone who you might need to contact on a daily basis.

Companies- Company info such as contact numbers/emails and address of companies can be kept here in one place.

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